Zimra – CRM Software to Control Every Booking and Delight

Every Guest Zimra CRM keeps every enquiry and booking in one
place to streamline processes and deliver superb hospitality

Get in touch to see how we can help you to turn enquiries into sales
CRM Software

If Your Hospitality Business Has Problems You
Can Turn to Zimra CRM for Solutions

Not Enough Conversions

Not Enough Conversions

You want to turn as many enquiries as possible into bookings. Zimra CRM will capture every contact and funnel it to the right part of your team to make this happen.
Not Enough Conversions
Too Much Time Taken Up
Too Much Time Taken Up

Too Much Time Taken Up

The most important job your team can do is look after the guests who come to you. Zimra CRM takes over the day to day work of administration so they’re free to do exactly that. Less time chasing leads, more time making guests happy.
Tailored Communication

Tailored Communication

Tailored messaging, marketing and emails will let you speak directly to the guests you want to attract. Zimra CRM mixes automation and personalisation so you can make sure that every part of your marketing message is tailored, effective and directly targeted.
Tailored Communication
An Unclear Picture Of Guest
An Unclear Picture Of Guest

An Unclear Picture of the Guest

Information on your guests is how you put together the perfect hospitality package. From favourite activities to dietary requirements, Zimra CRM will keep every detail in one place that’s easy to access and understand. Build a full picture of every guest and use it to deliver perfection.
Hard to Access

Hard to Access

Hospitality is a twenty four seven business, so you want your team to be able to access the information they need around the clock, wherever they are. Zimra CRM offers mobile, remote, secure access to approved members of your team. Need the details of a booking when you’re away from the office? It’s at your fingertips.
Hard to Access
Why Zimra CRM will transform your hospitality business
Your guests are the heart and soul of your hospitality business. Turning enquiries into bookings and handling the details of those bookings to encourage loyalty is what Zimra CRM is all about. Every guest journey is mapped and accessible, from enquiry to checking out. See where a lead comes from and make sure your response matches – prioritise third party portal enquiries from leads who are shopping around multiple providers, for example. Whether you’re chasing a booking, confirming an appointment or tailoring a stay, you’ll have the information you need and – more importantly – so will your guests.
Why Zimra CRM

Zimra CRM has the features your hospitality
business is waiting for

The Full Picture

The Full Picture

Get to know your guests in detail and personalise your service. When the enquiry came in, what kind of stay they’re looking for and have they asked about extra activities? You ask the questions and Zimra CRM has the answers.
The Full Picture
Make the Leap
Make the Leap

Make the Leap

Switching to a new CRM may sound complicated, but Zimra CRM keeps things simple. An intuitive interface and user-friendly software mean that your team can start taking advantage of its fantastic features with just the minimum of training. No time wasted means more time looking after guests, and the fact that every piece of information is gathered on a single platform means the service you provide is seamless and consistent.


Your existing tools, systems and platforms will integrate seamlessly with the Zimra CRM solution. No more dealing with multiple files, emails, booking slips and spreadsheets, because Zimra CRM pulls all the information together in one place.
Strategic Information
Strategic Information

Strategic Information

The data that comes in to your hospitality business can be used to make long term decisions. Zimra CRM gathers the details of every guests, booking and stay, and uses it to compile reports offering a strategic overview of your hospitality business. Spot the market trends as they impact on your business and make sure you’re ahead of the competition.
Set Your Own Targets

Set Your Own Targets

You demand the very best from your team and Zimra CRM helps to make sure it happens. Create your own Service Level Agreements (SLA) and place them along the Zimra CRM sales pipeline. From answering enquiries to quoting prices and sending reminders, you’ll be notified whenever a target isn’t met. You demand the best for your guests, and Zimra CRM helps you to deliver.
Set Your Own Targets
Capture Every Lead
Capture Every Lead

Capture every lead

Every enquiry a potential guest makes is captured by Zimra CRM and becomes part of the platform. Your team gets to see who is getting in touch and what they’re looking for, and to send out the right response straight away. Turn a question into a booking before rival businesses have the chance to.
Take An Overview

Take an overview

The overview of your lead management provided by Zimra CRM makes it easy to bring in enquiries, respond quickly and drive bookings up. Contact us today and we’ll give you a free demo of just how incredibly effective Zimra CRM is for hospitality businesses.
Take An Overview

Frequently Asked Questions

  • 1. What’s the good news for Dental Clinics?
    Zimra CRM for dental clinics is now free for dental clinics, for upto 5 users. Use your time on your best specialisation and leave it to Zimra CRM to manage your customers.
  • 2. Who can be the easiest Zimra Dental CRM customer?
    Those who have been managing their leads in an excel sheet, is the easiest customer of this CRM. They will relate easily to Zimra Dental CRM.
  • 3. Why Zimra CRM for my dental business?
    The foundations of our dental CRM are flexibility and ease of use. You set the parameters to create a system that’s tailored for your business be it one clinic with two seats or a multi-location clinic, you can use Zimra CRM to deal with every enquiry, follow up every lead and streamline your business.
  • 4. What are the features?
    Contacts, organisation info, customer segmentation, patient journey tracking, custom fields and intelligent reports just to name few. You can refer our features page for a complete list of features and their in-depth information.
  • 5. What type of tasks will we be able to perform with Zimra CRM?

    Using Zimra CRM you will be able to perform leads analysis

    • Organise every patient detail in one single place for easy access.
    • You will be able to keep track of tasks and events for optimal results.
    • Schedule appointments, their analysis and take targeted actions for top level of customer satisfaction.
    • Set alerts and reminders.
  • 6. What more can it do for my business?
    Appointment management, patient details, scheduling, follow-ups, treatment journeys, information on doctors and reminders. This is just a tip of an iceberg of what a CRM software can do for a dental business.
  • 7. How will it enhance the performance of the dental clinic?
    With detailed individual lead information you will be aware of each patient situation and decide the appropriate action to be taken, makes sure that each and every resource is working at peak efficiency which in-turn enhances the overall performance of your dental clinic.
  • 8. Can it reduce the heavy lifting of appointment and scheduling management?
    Yes of course, you will be able to manage appointments, keep track of each individual appointment, scheduling details at your fingertips and much more.
  • 9. What about security and data access?
    You can rest easy and have peace of mind knowing that we offer IP restriction, audit logs and log in details security features. Apart from this the cloud-based nature of Zimra CRM makes it so you can access data any time anywhere.
  • 10. How do I get started?
    By just writing to zimraCRM/Contact. Nothing else.
  • 11. How long do we need to onboard you?
    Who writes first to us, is onboard first. But, we have a series of volunteers, to help you onboard faster. Else, if you can’t wait, and want your boarding prioritised, please write to us at zimraCRM/Contact
  • 12. How did it go free?
    Zimra Dental CRM is an industry vertical of Zimra CRM. Zimra CRM was made free for upto 5 users, during the period of Covid-19, as it turned out to useful for customers during this time of managing and communicating with the customers remotely. Eventually, we believe, there will be enough of users who will also opt for larger accounts, which will help us run this for free.
  • 13. How long is it free?
    We aim to keep the 5 user free account free for lifetime for early users. The more we have accounts, the more we will expand it. The one reason is because, this is kept as free is the simplicity with which the Zimra CRM has been designed.
  • 14. What else is free?
    All the updates and feature enhancements for Zimra CRM will be incorporated into the Dental CRM too. However, histride, which is an email centralisation software, comes at a discounted price for the Zimra CRM users. histride helps you manage all your email communications with your patients, in the most efficient and effective way, thereby not loosing the trail of all your emails. And it saves a lot of time.
  • 15. What if we need support or face difficulties?
    For any type of support you can email us at zimraCRM/Contact for FREE assistance.
  • 16. What if we need it for more than 5 users?
    If you are satisfied and would like to use our CRM software for more than 5 users, we have various pricing plans whose details you can find on our pricing page.
  • 17. Is Zimra just a Leads CRM?
    It actually isn’t. Most of the things that you manage in an excel file, can be seen as a use case for CRM. If you have a specific use case, and would like to discuss with us, you can write to us at zimraCRM/Contact. We are happy to help, in all the ways!
  • 18. Is this an FAQ?
    No, it wasn’t meant to be an FAQ, but, some of our customers and friends asked the same questions as above and ended up with 'what else?', which qualified all the above Qs into a quick FAQ section. 🙂
Free for up to 5 users, no fixed contracts, no credit card required.

Simple, transparent pricing

Affordable plans for organizations of every stage, shape and size.
No contracts, so you can stay because you want to.
Price starting from
$ 9 /user/mo*
*prices exclude local taxes if applicable.
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